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Loan company sends Ohio family 55,000 duplicate letters

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student loan letter

(CNN) -- Dan Cain knew there was a problem when the clerk at the postal counter told him he had too much mail to walk through the front door.

Cain drove around back and saw postal workers wheeling out two massive carts full of trays of mail.

"At first we're shocked. We were like, 'Are you kidding me? Who makes that kind of mistake?'" explained Cain.

It turns out College Avenue Student Loans company made that mistake.

Cain counted 79 trays of letters, with about 700 letters in each tray. That's 55,000 letter, give or take, all of them the same.

It was a statement from the company about his daughter's student loan.

The company told him it was a glitch in their system and apologized.

Now Cain has to figure out a way to get rid of them.

"I may just start a fire a bonfire and burn it all."

To make matters worse, the statements, all 55,000 of them, were incorrect. The company had calculated the wrong interest payment.

The loan company apologized for that as well and are sending a new statement, hopefully just one.

"I just hope it doesn't happen again. You know? I might have to return to sender so...(laughter)"

In the days since the story was first published, some news organizations have reported the student loan company disputes the claim there was an error in the interest rate calculation.