CAPE GIRARDEAU, MO (BBB) -- If you’re making a purchase this year that requires a proposal or quote, has a tool for consumers to use that will help them find a company committed to BBB’s Standards for Trust.
Standards for Trust
The BBB Standards for Trust are eight principles that summarize important elements of creating and maintaining trust in business. Our BBB Accreditation Standards are built on these standards.
- Build Trust
Establish and maintain a positive track record in the marketplace.
- Advertise Honestly
Adhere to established standards of advertising and selling.
- Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
- Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees, and procedures that bear on a customer’s decision to buy.
- Honor Promises
Abide by all written agreements and verbal representations.
- Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
- Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
- Embody Integrity
Approach all business dealings, marketplace transactions, and commitments with integrity. By using BBB’s Request a Quote service, consumers can find Accredited Businesses near them who can do the job. By using , consumers can ask for businesses to give them a quote on their project.
In a few simple steps, you can get your project started:
· Select the type of business you are requesting pricing, a quote, estimate or proposal from.
· Complete the Request a Quote form and provide contact information.
· BBB sends your request to BBB Accredited Businesses that meet your criteria.
· Your request will be emailed or sent via text message directly to the Accredited Business upon submission.
· If a BBB Accredited Business can provide you with the service or product you need, then they will contact you directly. That first contact usually happens within 24 hours.
Through the Request a Quote process, the consumer could hear back from three businesses. There is no cost for consumers to use BBB’s Request a Quote service. For more information about Request a Quote, visit BBB's or call 888-996-3887.
