(CNN) � Tens of thousands of Microsoft Outlook users reported issues with the e-mail service on Saturday afternoon.
Microsoft 365, which manages services such as Outlook, Excel and PowerPoint, posted an update to X at 5:01 p.m. ET that it had “identified a potential cause of impact and have reverted the suspected code to alleviate impact.�
Although reports of an outage were primarily for Outlook, Microsoft said that “we’ve confirmed this issue is impacting various Microsoft 365 services� and is monitoring systems for recovery.
Microsoft did not respond to CNN’s request for comment.
Users on X that Xbox services, which are owned by Microsoft, were also having issues. Reports reached DownDetector as early as 3:30 p.m. ET and peaked around 4:00 p.m. at more than 37,000 issues.
“Even using the Authenticator app for Outlook results in an error message due to the current outage,� one X user posted.
Users have experienced off-and-on issues with Outlook in recent weeks. The software company has previously experienced massive global outages, which took more than a few hours to resolve, in 2023 and 2024.
On November 26, Outlook and Teams services were restored after of technical delays.
The-CNN-Wire
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